COVID-19 Safety Protocol

We at Theatre Garage are working hard to keep your shopping experience as safe as possible.

Our shop compacity is 29 customers
If you choose to not follow these restrictions, you can utilize our curbside pickup, delivery and online ordering.
Any rude or aggressive behavior will not be tolerated. We have ZERO interest in debating any of these restrictions with you.

We are currently open for in-store shopping. We also offer curbside pickup and online shopping. 

-For curbside pickup, please call 780-498-6208 when arriving to the shop

If you need assistance our staff will be happy to help you via phone (780-498-6208) or through text (780-499-6502).

On Arrival 

-Upon your arrival our door will be locked, please ring the bell to the right of the door. We will come to unlock the door.

-Face masks are mandatory. Your facemask must cover your nose and mouth completely. You must have a mask on to be let in. This includes children 24 months and older.  Face Shields are not accepted (unless paired with a facemask).

Extra cleaning 

All rental items are quarantined, sanitized and cleaned before they are put back out for our
next customer to enjoy.

All commonly touched surfaces are cleaned throughout the day.

Staff are routinely washing their hands

Return and Exchange policy 

We have a no returns or exchanges policy so you may rest easy knowing your items are not used.


We are currently accepting cash but encouraging customers to use debit or credit for their transactions if possible.

We appreciate your cooperation with our safety policies during these trying times.
If you have any questions or concerns about our policies feel free to contact us by
phone at 780-498-6208 or by email at

Trying on Costumes and makeup demos 

We are currently allowing costume and accessory try-ons, with your facemask remaining on in and out of the change rooms. We are not allowing any masks that cover the face to be tried on at this time.

Makeup demos are back, but only with staff assistance.

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